BPO IT Enabled Services in Noida India - IT Enabled Solutions

Logiclump provides the best BPO IT Enabled Services in Noida India. We offers the best IT enable solutions to clients in Noida India and across the world.

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BPO IT Enabled Services in Noida India

Logiclump IT Based Outsourcing Services in Noida India

IT-Enabled Services have drastically increased over the years. It is being recognized not merely as a tool of cost reduction but it is being considered more like a management tool for achieving higher organisational effectiveness.

IT Enabled Services is a revolutionary IT offshoot that can look after all outsourcing needs whether it's Customer Relationship Management (CRM), App development, website designing, and many more.

Outsourcing helps an organisation to focus on developing its core business. Outsourcing integrates all the tasks that are not part of the organisation's mainline activity or core process and streamlines business processes by improving operating performance, increasing efficiency, productivity, and control cost to help management better focus on increasing sales and market share, developing new and improved products and enhancing customer service and satisfaction.

It improves efficiency, cuts costs, speeds up product development, and allows companies to focus on their “ core competencies”. It enables an organisation to achieve business objectives, add value, tap into a resource base and mitigate risk.market share, developing new and improved products, and enhancing customer service and satisfaction.

Customer Care Services in Noida India

Email Customer Service

Making customers feel heard and respected is essential to producing a repeat business. Our email services respond to customer query, response or complaint. We will make sure that no customer is unreasonable.

Live Chat Customer Service

Resolve customer issues quickly and improve customer satisfaction. With our Live Chat services customers will receive a response faster than email or support tickets which can take hours or days. Quick response and live chat chat environment make it an ideal customer support channel.

Chatbot Customer Service

Chatbots directly assist in performing various routine tasks and are available around the clock to answer customer questions, chatbots reduce the need for additional support people.

Phone Customer Service

By giving customers access to you by phone, you will enhance the reputation of your product. You will have a great platform to connect with your company values, your goal, and your image

Self-Service Knowledge Base

The main advantage of our self-help customer information is ticket deviation, so you need a few agents to help the same number of customers. Simply put, you will get a few customer inquiries if most of the simple problems can be solved with a dedicated article.

Social Media Customer Service

Social media customer service is our most popular customer service. We providing support through social media platforms. Using social channels like Facebook, Instagram, and Twitter for support can instantly influence brand value and customer satisfaction.

On-Site Customer Service

Having your customer service team on-site is the default option that many companies go with. On-site Services can make people loyal to your brand, products, and services for years to come.

Interactive Voice Response (IVR) Customer Servic

is very capable of influencing the caller's perception through its tone of voice and ease of use. Interactive Voice Response enables businesses to interact with prospects and customers making it a useful customer service.

Finance and Accounting Services in Noida India

We help you transform your finance operations from a transactional service to a strategic asset with a data-driven, intelligent operating model. We streamline accounting processes while delivering an excellent customer experience with timely invoices, payments and reports. Better bank account management, cash management, cash forecasting, cash positioning, hedge accounting and treasury reporting. We bring together digital technologies, proven processes and top industry talent to create a less risk-averse culture that excels at seizing value.

Banking

Our Banking Services helps businesses through a variety of services like providing long-term and short-term finance, arranging remittance of money, collection of cheques and bills etc.

Professional Advisory

Our Advisory services provide support in undertakings and overcoming weakness in specific areas like finance, business, legal etc. Our expert advisors can give you just the insight you need.

Wealth Management

We provide expert guidance on wealth management, support your individual goals, and help them navigate uncertainty.Our service allows advisors to focus more directly on the personalised service that clients want.

Insurance

Our focus will be on managing the accounts accurately and settling the claims in time. We put in a lot of effort to make customers happy and secure their loyalty for years to come.

Treasury/Debt Management

Our treasury management system excels in streamlining and automating manual processes and tedious data management tasks, consequently boosting your overall daily productivity.

Tax/Audit Consulting

A tax audit endeavours to verify the books of accounts of the assessee to ensure that the compliances mandated by the Income Tax Law are adequately obeyed.

Portfolio Management

Our Portfolio management involves selection, prioritisation and control of an organisation's programmes and projects, in line with its strategic objectives and capacity to deliver.

Human Resources Services in Noida India

Our Human Resource Services can remove pressure to recruit, manage and motivate a diverse in- house HR team, Access to industry best practice, Flexible solutions, Risk reduction and Remove non-operational distractions from the line.

Our Objectives are:
  • Help the organisation achieve its goals by providing and retaining productive employees.
  • Make good use of the skills and abilities of each job.
  • Make sure employees receive or receive appropriate training.
  • Build and maintain good employee knowledge and high level of satisfaction and quality of life, so that employees can contribute their best efforts to their work.
  • Communicate effectively with appropriate company policies, procedures, rules and guidelines for employees.
  • Maintaining ethical policies, legislation and social responsibility and ethics in the workplace.
  • Effectively manage changes in external factors that may affect employees within the organisation.