IT-Enabled Services have drastically increased over the years. It is being recognized not merely as a tool of cost reduction but it is being considered more like a management tool for achieving higher organisational effectiveness.
IT Enabled Services is a revolutionary IT offshoot that can look after all outsourcing needs whether it's Customer Relationship Management (CRM), App development, website designing, and many more.
Outsourcing helps an organisation to focus on developing its core business. Outsourcing integrates all the tasks that are not part of the organisation's mainline activity or core process and streamlines business processes by improving operating performance, increasing efficiency, productivity, and control cost to help management better focus on increasing sales and market share, developing new and improved products and enhancing customer service and satisfaction.
It improves efficiency, cuts costs, speeds up product development, and allows companies to focus on their “ core competencies”. It enables an organisation to achieve business objectives, add value, tap into a resource base and mitigate risk.market share, developing new and improved products, and enhancing customer service and satisfaction.
With our innovative ideas and creative thinking, we want to meet every goal that can help a client to enhance their services and products in an effective and prosperous way. We don't want to achieve a goal but we want to set a new standard in the market that can lead everyone to achieve certain goals. Setting new standards can help others to have an eye on your achieved target. It will help them to light a fire in themself to enhance their capability and they can push their efforts towards their standards in their life.
We provide hybrid services to unlock business value by applying proven process methodologies and business excellence frameworks to significantly reduce costs, enhance effectiveness and optimise business processes.
Logiclump is an end-to-end outsourcing provider with an extensive portfolio of services to offer.
Set your business apart from your competitors. Again and again, research shows that effective service is essential to building customer confidence and driving business growth. But customer service has changed dramatically over the years, growing beyond calls and emails. There is a lot you need to know and keep up with. Every customer is different, and will expect something slightly different based on their preferences about how they want to interact with the product.
Our values make us different.
Making customers feel heard and respected is essential to producing a repeat business. Our email services respond to customer query, response or complaint. We will make sure that no customer is unreasonable.
Resolve customer issues quickly and improve customer satisfaction. With our Live Chat services customers will receive a response faster than email or support tickets which can take hours or days. Quick response and live chat chat environment make it an ideal customer support channel.
Chatbots directly assist in performing various routine tasks and are available around the clock to answer customer questions, chatbots reduce the need for additional support people.
By giving customers access to you by phone, you will enhance the reputation of your product. You will have a great platform to connect with your company values, your goal, and your image
The main advantage of our self-help customer information is ticket deviation, so you need a few agents to help the same number of customers. Simply put, you will get a few customer inquiries if most of the simple problems can be solved with a dedicated article.
Social media customer service is our most popular customer service. We providing support through social media platforms. Using social channels like Facebook, Instagram, and Twitter for support can instantly influence brand value and customer satisfaction.
Having your customer service team on-site is the default option that many companies go with. On-site Services can make people loyal to your brand, products, and services for years to come.
is very capable of influencing the caller's perception through its tone of voice and ease of use. Interactive Voice Response enables businesses to interact with prospects and customers making it a useful customer service.
We help you transform your finance operations from a transactional service to a strategic asset with a data-driven, intelligent operating model. We streamline accounting processes while delivering an excellent customer experience with timely invoices, payments and reports. Better bank account management, cash management, cash forecasting, cash positioning, hedge accounting and treasury reporting. We bring together digital technologies, proven processes and top industry talent to create a less risk-averse culture that excels at seizing value.
Our Banking Services helps businesses through a variety of services like providing long-term and short-term finance, arranging remittance of money, collection of cheques and bills etc.
Our Advisory services provide support in undertakings and overcoming weakness in specific areas like finance, business, legal etc. Our expert advisors can give you just the insight you need.
We provide expert guidance on wealth management, support your individual goals, and help them navigate uncertainty.Our service allows advisors to focus more directly on the personalised service that clients want.
Our focus will be on managing the accounts accurately and settling the claims in time. We put in a lot of effort to make customers happy and secure their loyalty for years to come.
Our treasury management system excels in streamlining and automating manual processes and tedious data management tasks, consequently boosting your overall daily productivity.
A tax audit endeavours to verify the books of accounts of the assessee to ensure that the compliances mandated by the Income Tax Law are adequately obeyed.
Our Portfolio management involves selection, prioritisation and control of an organisation's programmes and projects, in line with its strategic objectives and capacity to deliver.
Our Human Resource Services can remove pressure to recruit, manage and motivate a diverse in- house HR team, Access to industry best practice, Flexible solutions, Risk reduction and Remove non-operational distractions from the line.
Our support teams not only provide real-time customer, system, or employee support, but also create and maintain documentation as part of the same process. Knowledge Services is about getting the in-depth knowledge of IT teams out of their heads and onto the page, creating detailed documentation that employees, system users, and new or less experienced engineers can use without constantly bombarding the service desk with the same requests.
Market research is an organised effort to gather information about target markets and customers: know about them, starting with who they are.
Market surveys are tools to directly collect feedback from the target audience to understand their characteristics, expectations, and requirements.
An Analysis is a quantitative and qualitative assessment of a market. It looks into the size of the market both in volume and in value,
Data mining is finding anomalies, patterns and correlations within large data sets to predict outcomes.
ITES Consulting helps in providing a significant amount of value for an organisation. They can help to develop strategies for growth or manage projects.
Lead generation is gaining the interest of potential customers in order to increase future sales. It is a crucial part of the sales process of many companies.
For a business that is either starting out, receiving a large influx of orders or experiencing additional site traffic, it may be hard to focus on this process on top of other internal problems that may arise. By outsourcing your order management system, there's a better chance that each order will be processed and fulfilled smoothly for the consumer. Any problems that a customer may have with the product can also be solved by the outsourced company. Armed with years of experience, we have the knowledge and know-how to overcome any obstacles within the fulfilment process.
Get a single view of inventory, see what’s in stock, in transit and current demand levels — reducing the need to expedite shipments or maintain excessive safety stock.
Match delivery commitments to inventory, resources and skills; allow service requests to be addressed more efficiently.
Give customer-facing personnel a view of the customer, back-end inventory and resources so they can execute transactions more efficiently.
Analyse data and recommend options that consider how and where customers want orders shipped, time-to-delivery and cost.
Procurement to acquire and comply with terms, as well as procure goods, services, or services from an outside source, usually through a bidding or competitive process. Procurement usually involves making purchasing decisions under shortages.